usersUser management

Invite new team members, assign roles, and manage permissions.

The user management page gives you an overview of all users in your organization. Here you can invite new users, assign roles, and remove users.

User management in the ENLYZE settings
User management in the ENLYZE settings
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Only users with the Admin role have access to user management.

Invite a user

  1. Click Invite

  2. Enter the email address and select a role for the new user

  3. Click Send invites

The invited user receives an email with a link to complete their registration.

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Remove a user

  1. Click the three-dot menu in the user's row

  2. Click Remove user

The user is removed from the organization and can no longer access ENLYZE.

Roles & permissions

ENLYZE provides three roles with different levels of access.

Assign roles

  1. Click the three-dot menu in the user's row

  2. Select Edit role

  3. Choose one of the three roles: Admin, Normal, Operator

Role changes take effect immediately.

Admin

The Admin role is for users who need full management and troubleshooting capabilities. Admins have access to all features within ENLYZE.

Admins can:

  • Manage users and send invitations

  • Monitor and troubleshoot the IIoT infrastructure

  • Create and edit sites, machines, and data sources

  • Use all features of the ENLYZE App

This role is best suited for managers, IT, and OT personnel.

Normal

The Normal role is for users who configure and manage the ENLYZE App's operational features.

Normal users can:

  • Configure the ENLYZE App

  • Define metric calculations (e.g. OEE)

  • Create and adjust the downtime reason catalog

Normal users cannot invite new users. This role is ideal for process engineers, quality managers, and shift leaders.

Operator

The Operator role is for shopfloor workers who monitor production processes. Operators can view and use features to track production but cannot configure any settings in the ENLYZE App.

Assign this role to shopfloor personnel involved in day-to-day operations.

Roles and permissions matrix

Feature / action
Admin
Normal
Operator

Profile settings

βœ…

βœ…

βœ…

Home

βœ…

βœ…

βœ…

Timeline

βœ…

βœ…

βœ…

Production runs

βœ…

βœ…

βœ…

Products

βœ…

βœ…

βœ… (read-only)

Downtimes

βœ…

βœ…

βœ…

Co-Pilot

βœ…

βœ…

βœ…

Configuring setup sheets

βœ…

βœ…

❌

Reports

βœ…

βœ…

❌

Process analytics

βœ…

βœ…

❌

Batch record

βœ…

βœ…

❌

ENLYZE App settings

βœ…

βœ…

❌

User management

βœ…

❌

❌

Platform (sites, machines, data sources)

βœ…

❌

❌

Roles & permissions in Grafana

When using the Grafana version hosted by ENLYZE, your ENLYZE roles are automatically mapped to the following Grafana rolesarrow-up-right:

ENLYZE role
Grafana role

Admin

Organization administrator

Normal

Editor

Operator

Viewer

Grafana role descriptions:

  • Organization administrator: Access to all organization resources, including dashboards, users, and teams.

  • Editor: Can view and edit dashboards, folders, and playlists.

  • Viewer: Can view dashboards, playlists, and query data sources.

Customize permissions

Roles cannot be modified directly in Grafana, but permissions can be customized at the folder or dashboard level. This gives you full flexibility to deviate from the default role mapping.

This allows you to:

  • Grant specific users access to individual dashboards

  • Restrict access to sensitive data

  • Create custom permission structures that match your organization's needs

Change permissions for dashboards

  1. Open the desired dashboard

  2. Open the dashboard settings

  3. Go to Permissions

Customizing dashboard permissions in Grafana
Customizing dashboard permissions in Grafana

Change permissions for folders

  1. Open the desired folder

  2. Click Folder actions

  3. Select Manage permissions

Customizing folder permissions in Grafana
Customizing folder permissions in Grafana

By default, each role has standard permissions. You can change the permissions for Editor and Viewer to View, Edit, or Admin. You can also remove a role entirely to fully revoke access.

Default permissions in Grafana
Default permissions in Grafana
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Admins always retain admin permissions for every dashboard and folder. Their access cannot be revoked.

Click Add a permission to define permissions for specific users, teams, or roles.

Adding a permission in Grafana
Adding a permission in Grafana

Use teams to manage permissions

Grafana allows you to organize users into teams. Teams are a best practice for managing permissions at the folder and dashboard level.

To create a team, go to Administration > Users and Access > Teams in the side menu.

For more details, see the Grafana documentationarrow-up-right. This postarrow-up-right covers best practices for organizing permissions with teams.

FAQ

chevron-rightCan I customize roles or create new ones?hashtag

No. ENLYZE currently provides only three roles: Admin, Normal, and Operator. Every user must be assigned one of these roles.

chevron-rightCan I change a user's role after inviting them?hashtag

Yes. You can change a user's role at any time from the user management page. See Assign roles.

chevron-rightWhat happens if all Admins are removed?hashtag

Without an Admin, you cannot invite or manage users. Make sure at least one Admin is always assigned. If all Admins have been removed, contact [email protected]envelope.

chevron-rightWhy can't I invite new users?hashtag

You most likely don't have the Admin role. Only Admins have access to user management and can invite users.

chevron-rightThe invited user didn't receive an emailhashtag
  1. Check the recipient's spam folder.

  2. Make sure the email address is correct and can receive emails. If not, create a new invitation with a valid address.

chevron-rightWhere can I see users and roles in Grafana?hashtag

In Grafana, open the side menu and go to Administration > Users and Access > Users.

chevron-rightCan I modify the roles in ENLYZE-hosted Grafana?hashtag

No. Roles in Grafana are synchronized with ENLYZE roles and cannot be changed directly in Grafana.

chevron-rightWhy are some users missing in Grafana?hashtag

A Grafana profile is created when a user accesses Grafana through the ENLYZE App for the first time. Until then, the user does not appear in the Grafana user list.

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