# Reset password

## Forgot Password

You can also find all the information by clicking `Forgot password?` on the login screen.

<figure><img src="/files/jQiTODW9X8t0yVmCHxlE" alt=""><figcaption></figcaption></figure>

## Prerequisites

Before you begin, make sure you have:

* Direct access to the USB ports of the SPARK
* A USB drive whose data you can completely erase

***

## Reset Password

{% stepper %}
{% step %}

#### Format the USB drive

Format the USB drive with the **FAT32** file system. To do this, insert the USB drive into your laptop and reformat it there.
{% endstep %}

{% step %}

#### Create the reset file

After the USB drive has been reformatted, create a file on it named **`password-reset.txt`**

> **Note for Windows users:** Windows hides file extensions by default. When creating the file, the extension may accidentally be appended twice — e.g. `password-reset.txt.txt`. Check the file name carefully before proceeding.
> {% endstep %}

{% step %}

#### Insert the USB drive into one of the edge device's USB ports

Insert the USB drive into one of the USB ports on the back of the edge device. The password will then be reset automatically. The process is confirmed with **two beeps**.
{% endstep %}

{% step %}

#### Log in with the default credentials

| Field         | Value                                                                                                                     |
| ------------- | ------------------------------------------------------------------------------------------------------------------------- |
| Username      | `admin`                                                                                                                   |
| Password      | Hostname of the edge device (format: `adjective-scientist`). The hostname is printed on the label attached to the device. |
| {% endstep %} |                                                                                                                           |

{% step %}

#### Set new credentials

You will be prompted to create a new username and password. From then on, you can log in using these new credentials. The default credentials can no longer be used for login, ensuring a high level of security.
{% endstep %}
{% endstepper %}


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```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
