> For the complete documentation index, see [llms.txt](https://docs.enlyze.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.enlyze.com/en/connect/troubleshooting.md).

# Troubleshooting

## Edge Device and network

For issues with the connection between Edge Device and the ENLYZE Manufacturing Data Platform, refer to the ENLYZE EDGE troubleshooting guide:

[https://github.com/enlyze/enlyze-docs/blob/main/en/connect/spark/enlyze-edge/troubleshooting.md](https://github.com/enlyze/enlyze-docs/blob/main/en/connect/spark/enlyze-edge/troubleshooting.md "mention")

## No machine data

If no machine data appears after a successful connection, contact our support team at <support@enlyze.com>.