Troubleshooting

Help with connection issues and common errors

Edge Device and network

For issues with the connection between Edge Device and the ENLYZE Manufacturing Data Platform, refer to the ENLYZE EDGE troubleshooting guide:

https://github.com/enlyze/enlyze-docs/blob/main/en/connect/spark/enlyze-edge/troubleshooting.md

No machine data

If no machine data appears after a successful connection, contact our support team at [email protected].